Google Makes 3 Major Updates to Google My Business

By: Allen Levin

Date Posted: March 8, 2021 10:16 pm

Google is always making changes to their search algorithm. They also make constant updates to their Google My Business Listing tool.

They recently just announced 3 new updates that will have an impact on your listing and ultimately your business.

Google My Business logo

Here are the 3 Updates:

1. Direct Messaging from Google My Business

Customers can now directly message you from your Google My Business profile similar to Facebook or Instagram direct messages. This is a huge update because now a potential customer can message you from their mobile device to get in contact with you. You need to turn this feature on manually!

GMB Messaging

You can do this by going to admin side of your listing, clicking on messaging and pressing “turn on.” Then, customers will be able to direct message you from their mobile device.

2. Flag Inappropriate Reviews

Google now allows you to flag inappropriate reviews. This helps a lot of businesses who were receiving poor reviews that were unwarranted. 

All you have to do is go to the “reviews” section of your listing, find the review that is false and click “Flag as Inappropriate.”

This can help against malicious or fake reviews that have plagued some business owners over the years who had zero help from Google in getting them removed.

3. New Metrics for SEO

Google adds new metrics to your GMB so you can see how people found your business online. This will let you know how your SEO efforts are working and what to capitalize on. 

GMB Insights

You can now get a better idea of how businesses found you and also can see insights dating back to 6 months as opposed to just 3 months.

If you want to learn more about how these changes can help your business, set up a quick call with us: 

Allen Levin

Meet Allen Levin, a seasoned Digital Marketing Maestro and Entrepreneur boasting a decade of prowess in lead generation, SEO mastery, Facebook Advertising, Google Advertising, and Social Media. With a proven track record of crafting triumphant campaigns, Allen has been the architect behind the success stories of numerous small business owners, empowering them to flourish, expand their clientele, and imprint their brand in their target market.

Having honed his skills in the trenches of major brands like the Miami Dolphins and Breakthru Beverage, Allen ventured into the entrepreneurial realm to establish Smarty Pantz Marketing. Here, his mission is clear: to propel businesses to unprecedented heights through SMART marketing strategies that not only resonate profoundly but also innovate, deliver tangible results, encompass holistic approaches, and meticulously track progress.

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Book a marketing strategy call with Allen Levin where he will show you the top 5 ways to improve your marketing so you can grow your business.

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